The Loyalty Shift: How Gen Z Is Redefining Brand Devotion
by November 21, 2025For decades, loyalty meant habit: the same cup of coffee, the same pair of sneakers, the same grocery run. But for Gen Z, loyalty looks a little different. In 2019, when we began our proprietary study of this cohort, their purchase power was on the rise and had not yet declared their allegiances to certain […]
Speak in Data. Dream in Color. The New Formula for Enduring Brands
by October 31, 2025Marketing today isn’t for the faint of heart. It’s a high-speed circuit where algorithms shift overnight, consumer behaviors flare and fade by morning and economic uncertainty keeps everyone guessing. In this race, CMOs are asked to be both artist and analyst—to deliver measurable results while building brands that move people. But when the pressure mounts, […]
A New Hiebing Creative Era with Kevin Longino
by August 27, 2025Celebrating Sean Mullen’s Legacy and the Start of a New Creative Chapter At Hiebing, we believe that when we give a damn about the brands we serve, our ideas and each other, others will be inspired to give a damn too. That belief fuels our creative work—and it’s what guides our new Executive Creative Director, […]
Tuning In to Your Audience to Fine-Tune Your Brand’s Voice
by July 29, 2025Three seconds. That’s how long brands have to capture audience attention on social media before they scroll on to the next piece of content. In a space where attention is scarce and content is never-ending, brands that win in those three seconds are the ones that listen before they speak. Social listening now encompasses more […]
Gen Z Under Pressure: Navigating Inflation, Healthcare, and Education
by November 21, 2025When we last took a look at Gen Z, we were on the precipice of a new chapter in America. A presidential election was underway, the economy looked different and AI was moving from novelty to necessity. In our latest wave of proprietary research—surveying Gen Z respondents ages 16–28—we set out to understand how this generation is navigating a world that looks very […]
Deepfakes, Fake Reviews and Synthetic News: How PR Leaders Can Protect Brand Reputation in the Age of AI
by September 30, 2025While generative AI has unlocked new potential for building brands, it has also poked holes in brand crisis management plans. Deepfakes of CEOs, synthetic reviews designed to tank star ratings and machine-generated rumors that outrun your press releases aren’t theoretical anymore—they’re threats that are already out there. AI-written news stories that manipulate stock prices, fake […]
Mission: GEO—Outwit Algorithms, Outrank Competitors
by August 27, 2025The rules of discoverability just went undercover—again. Gone are the days when SEO meant ranking for a handful of shiny keywords. Welcome to the era of agentic AI, where highly capable digital operatives like OpenAI’s Operator, Google Gemini and Amazon Rufus aren’t just generating content—they’re on a mission. These AI agents don’t scroll. They don’t […]
Building Brands, Not Just Businesses: Lessons from Guy Raez
by October 31, 2025If you’ve ever listened to “How I Built This” with Guy Raz, you know it’s more than a podcast—it’s a masterclass in storytelling. We were able to sit in on a masterclass during Content Marketing World 2025 and learned that behind every successful business is a story worth telling and retelling. As marketers, it is […]
From Eye Rolls to Engagement: The New Era of Cringe Marketing
by September 30, 2025In recent years, marketers have rediscovered the power of nostalgia, showing that it’s so much more than just bringing back old trends or vintage aesthetics. Nostalgia serves as a direct line to building brand loyalty and familiarity, making audiences feel seen and understood. Now, we’re witnessing a new twist on this strategy: the rise of […]
The Creator Data Shift: What YouTube’s New Sharing Tools Mean for Your Brand
by August 25, 2025Marketers across our industry all seemingly run into the same roadblock: measuring the impact of influencer/creator content partnerships. What was once considered an engagement game built on likes, shares and views has matured into a $32 billion industry where outcomes—not impressions—matter. Soft metrics make it harder for brands to make informed partnership decisions on which […]
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